Responsibilities * Taking responsibility for uptime on a multi-million dollar pipeline through equipment maintenance, instrument qualification, and rapid response to issues * Interfacing with CLIA laboratory personnel to troubleshoot problems and schedule work on instrumentation * Performing regular maintenance to keep robotics and instrumentation running in top shape * Working closely with automation engineers to define critical feature requests and potential improvements * Maintaining the most advanced laboratory technology in molecular diagnostics * Developing, optimizing, and troubleshooting liquid-handling processes on multiple instrument platforms * Specifying and supporting the implementation of custom hardware and software solutions to continuously improve the MWH laboratory platform (e.g., robots, gantries, PLCs, scheduling, tracking, safety) * Applying cutting-edge technology to literally save lives Qualifications * Have a BS in electrical engineering, biomedical engineering, or their equivalent, and/or independent experience servicing complex laboratory instrumentation and/or robotic hardware, as displayed by prior employment or projects * Have seven or more years of experience repairing and/or maintaining laboratory instrumentation or instruments of similar complexity (Tecan is desirable) * Have the attentiveness and vigilance to maintain a complex suite of instrumentation and robotic equipment * Know when the solution to a problem is hardware, software, or chemistry * Recognize quickly when he or she sees a superior solution and be unafraid to recommend changes * Be punctual and able to work a steady schedule and help cover other shift times as needed * Work tirelessly to get things done right the first time * Be well-organized and have an eye for detail * Be excited at the prospect of a fully automated genome factory * Want to learn everything he or she doesn't yet know to perform optimally in a fast-paced environment

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. In hiring and all other employment decisions, we prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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